Introduction
What is powerful enough to be at the intersection of NASA, the New York Museum of Modern Art, and Seinfeld? Something small enough to fit in your pocket yet big enough to generate thousands of customer fan letters over several decades? A product that works in virtually any condition and is still made by a family-owned company right here in the United States? Welcome to Fisher Space Pen®. This is our story.
Our History
Even though our founder, Paul C. Fisher, revolutionized the pen industry 20 years earlier with the invention of the "Universal Cartridge Refill", it was his creation of the sealed and pressurized ink cartridge that literally launched the company into space in 1966. Debuting on the Apollo 7 mission in 1968, Fisher Space Pen has been on every NASA crewed space flight since. In fact, Fisher Space Pen now has its own permanent exhibit inside the Apollo / Saturn V Center at Kennedy Space Center, which proudly shares our history and products with some three million people a year. Our products have also managed to find themselves onboard the International Space Station and have been utilized by the Russian and Chinese space programs, as well!
"I am proud to continue the principles of accuracy and quality that my father instilled throughout our organization. I’ve tried to instill the same principles in our children and am proud to see them implementing those principles as they work their way up the chain of command within the company.” – Cary Fisher

Our Products
Fisher Space Pens are built for more than just outer space. The fact is, due to the patented sealed and pressurized ink cartridge, they will write in just about any condition and on almost any surface. Underwater or over grease. In extreme temperatures (-30 to +250 F/-35 to +121 C). Upside down, or floating in a gravity-free zone. It doesn’t matter, our pens will perform. Our sealed and pressurized ink cartridges last three times longer than the average pen with an estimated 100-year shelf life. As an added bonus, we have a vast selection of over 85 eye catching designs and styles.
“It is a product that speaks to the innovation, quality, reliability & performance traditions that are synonymous with our space program.” – Matt Fisher

Our Customers
In the end, our customers’ needs are at our core, and they are the reason for our success. They come from all walks of life, working in every profession and in every condition imaginable. From outdoor enthusiasts, to contractors and tradesmen, those serving in the armed forces, and artists and journalists... All demand performance, and the Space Pen delivers. Over the years we’ve received hundreds, if not thousands, of videos and letters from our customers, sharing their unique stories and experiences with our products. We appreciate their trust in us.
“It’s humbling to see just how many fan videos and testimonials we receive from our dedicated customers. It truly touches our hearts and we look forward to innovating new designs and components for them to utilize in any environment they wish.” – Matt Fisher

Our Family
Our founder’s legacy continues today with son Cary Fisher serving as President. Paul’s grandson and Cary’s son, Matt Fisher, is also involved in the day-to-day operation as Vice President. Our family extends well beyond the family name, however. We are proud and humbled that a large number of Fisher employees have also been with the company for decades. We believe this loyalty is the result of a longstanding culture based on mutual respect, dignity, and commitment to quality.

“Our employees are our lifeblood. We know everyone on a first name basis and treat them all with respect and dignity. Our company would not be where it is today without them.” – Cary Fisher

By the Way
Yes, our chrome Bullet Space Pen (#400) is in the permanent collection at New York’s Museum of Modern Art as a symbol of elegant, industrial American design. And yes, it was the Space Pen featured in the Seinfeld episode entitled ‘The Pen’. Yet, despite our success, history and a little fame, we refuse to rest on our laurels. We continue to work hard, innovate and stay focused on our customers. It is the only way we know how to do business.

FISHER SPACE PEN LIFETIME GUARANTEE
At Fisher Space Pen we stand behind the quality and durability of our products.

Fisher Space Pen Co. pens and refill cartridges are guaranteed against manufacturing defects in materials and workmanship for the lifetime of the product, except for certain exclusions, noted below.
If your product covered by this guarantee fails due to a manufacturing defect, we will repair it without charge, or replace it, at our discretion.

Exclusions:
• Only unaltered / unmodified items and original workmanship are covered.
• This warranty does not cover damage caused by abuse, accident, improper care and/or use, negligence, normal wear and tear, cosmetic damage, or the natural breakdown of colors and materials over extended time and use.
• This warranty does not cover postage to return your item for service.
• Ink refills exhausted through normal use.
• O-Rings exhausted through normal use.
• Lead and erasers exhausted through normal use.
• “Wear and tear” items, such as stylus tips.
• Fisher Space Pen Co. branded items such as apparel, accessories, patches, or stickers.
Please note:
• Due to our manufacturing processes, we are unable to send replacement parts, such as springs. Pens in need of parts will need to be sent in for repair.
• Because our springs are calibrated to work properly with the internal mechanism of your pen, springs will not be swapped for stronger feeling springs.
Directions:
To return your item, please print & complete the Warranty Directions and include with your shipment, or follow the instructions below:
1. Securely package the item in a small box. (Please be advised that postal equipment tears ordinary envelopes containing rigid items. Unprotected items may be lost/damaged. We will not be responsible for an item that is lost or damaged due to inadequate packaging. It is recommended that you insure your shipment in case of loss or damage in transit.)
2. Include your Order Number (if available), Name, Mailing Address, Email, and Phone Number
3. Send to:
Fisher Space Pen Co.
Attention: Repairs
711 Yucca Street
Boulder City, NV 89005

Upon receipt, your Fisher Space Pen product will be thoroughly inspected by our Quality Control team to determine the cause of the malfunction.
• If you have provided your email address, you will receive an email to notify you that we have received your item. (Please check your spam/junk folder if you have not received your email.)
• Allow a minimum of three weeks (from date of receipt at our factory) for repair services to be completed. During the holiday season, from November 1 - January 31, this time will be extended to six weeks from date of receipt.
• Upon completion, your repair or replacement will ship via standard shipping to you.
• If you have provided your email address, you will receive an email with your tracking number once your item is shipped back to you. (Please check your spam/junk folder if you have not received your email.)

If you have any questions or need further assistance, please email repairs@spacepen.com

At Fisher Space Pen Company we seek to continually improve our products. Thank you for giving us the opportunity to correct the issue with your Fisher Space Pen product.